Refund & Cancellation Policy

1. 30-Day Satisfaction Guarantee

DIGIFORT provides a transparent 30-day money-back guarantee for software licenses purchased through shop.getdigifort.com. Your satisfaction and device security are our top priorities.

2. Refund Eligibility Criteria

You may request a full refund within 30 days of purchase under the following conditions:

• The digital activation key has not been redeemed or registered on the software developer's servers.
• You experienced an unresolvable hardware incompatibility confirmed by our support team.
• You were mistakenly charged multiple times for the same transaction.

3. How to Request a Refund

To initiate a refund request, please contact customer support with your Order Number (e.g. DIGI-XXXXXX):

• Online Desk: Submit a support request via support@getdigifort.com
• Email: Send a request to support@getdigifort.com

4. Processing Timeframe

Approved refunds are credited back to your original payment method (Credit Card or PayPal) within 3 to 5 business days, depending on your card issuer.